Get your Dewa deposit refund anywhere in world

By Divi S.

DUBAI 4 March 2019: The Dubai Electricity and Water Authority (Dewa), has launched a new service that will enable customers to collect security deposits and credit refunds from Western Union agents in the UAE and around the world.

Dewa customers can request security deposits and credit refunds from its website or smart application, and choose Western Union as the pay-out option, at no extra cost until 31st May, 2019.

“We launched this new service to…l make it easier for customers and reduce the number of visitors to government offices by 80 percent by 2019. Dewa’s smart services adoption rate reached 93 percent during the fourth quarter of 2018, ahead of schedule. Customers can complete all of their transactions anytime, anywhere, using Dewa’s multiple smart channels, without the need to visit the centres, saving them time and effort, and making them happier,” said Saeed Mohammed Al Tayer, MD and CEO of Dewa.

Dubai Gazette