10+ airlines offer check-in from home service

Eudore R. Chand

DUBAI 6 December 2020: Passengers of over 10 airlines flying out of Dubai can take advantage of the home check-in services offered by DUBZ, dnata’s baggage technology and logistics company.

The list of serviceable airlines is available on DUBZ.com.

DUBZ has also partnered with Emirates to offer home check-in services to the airline’s passengers.

Packages start from Dh169 on emirates.com.

The service enables Emirates passengers departing from Dubai to begin their safe travel experience by completing their home check-in, baggage disinfection, and quickly and efficiently complete their PCR test in the comfort of their home.

Customers also have the option to book fast-track marhaba services to help whisk them through airport immigration for an even more contactless on ground experience.

Emirates passengers can book their home check-in services online up to 24 hours before their flight and receive the service between 24 hours and 8 hours before scheduled departure time.

Transguard agents will check in travellers for their flights, issue boarding passes, weigh and tag their sanitised baggage and ensure that they are delivered to the airport and loaded onto the aircraft. Baggage is disinfected with a long-lasting protective coating that lasts for up to 72 hours.

Travellers also have the option to book pre-travel Covid-19 testing in the comfort of their own home. A well-trained medical professional will perform the swab test ahead of the home check-in process, and results are shared with customers digitally. All passengers who test negative for Covid-19 will receive a medical certificate within 24 to 48 hours to meet the entry guidelines of their destination.

Emirates re-opens worldwide lounges

Emirates is re-opening its lounges around the world beginning with the Emirates lounge in Cairo International Airport.

Emirates’ customers can look forward to once again enjoying Emirates lounge services in other destinations including New York’s JFK International and Manchester Airport.

The airline has redesigned its lounge offering and introduced additional health and safety measures. The new protocols will be rolled out in each lounge.

The buffet offering will be changed to an a la carte service with contactless menus activated by QR code. Throughout the day, lounge staff will sanitise each seat and table after customers leave. In addition, the lounge will be sanitised and fumigated regularly.

All employees working in the lounge will be wearing masks and social distancing protocols are in place throughout the lounge. Seating capacity will be halved as every other sofa seat is left unoccupied. To ensure food safety, catering staff will be wearing masks, gloves and personal protective equipment (PPE). Newspaper, magazines and other reading materials will not be available to minimise the risk of infection by touch.

The Emirates lounge in concourse B in Dubai International airport is also open with a redesigned service and designated First Class area. In the recent months, Emirates has been introducing services aimed at providing customers with a safe and seamless airport experience. The integrated biometric path at Dubai International airport is the latest in a host of initiatives by Emirates, allowing customers to go from check-in to boarding purely by facial recognition.

On board, the A380 Onboard Lounge and Shower Spa have resumed operations, while Emirates’ onboard dining experience has returned to its signature service while observing strict hygiene protocols.

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Dubai Gazette