Complaint cases from workers on the decrease: AD

By Rajive Singh

ABU DHABI 8 December 2018: There has been a decrease in the number of complaints and labour cases during this year by 42% compared to the same period last year. Labour cases dropped from 16,897 cases in 2017 to 9,979 cases in 2018, in Abu Dhabi.

The number of workers who participated in the awareness campaign of the Abu Dhabi Judicial Department (ADJD) has increased by 35% beyond the target set for the year 2018. The number of participants rose from 100,000 to 135,000 spread from 19 labour villages in Abu Dhabi, Al Ain and Al Dhafrah regions.

Yousef Saeed Al Abri, ADJD Undersecretary, stressed that workers’ awareness campaign, launched in 2018, has achieved its objectives, which are to promote the propagation of legal culture amongst workers and brief them about their rights and duties guaranteed by UAE law, said Wam.

Al Abri emphasised the importance of awareness campaigns to introduce workers’ to their rights, duties and obligations, the situations that deserve to be brought to the labour courts and ways of amicable settlement of complaints.

Campaign Expansion

Ahmed Al Marzouqi, Head of the ADJD Labor Awareness Committee, unveiled the plan to expand the geographical scope of the Committee’s work during the coming period to include all the workers’ villages in the Abu Dhabi Emirate and the conduct of visits to employers to raise their awareness of their rights and duties of the employer and the worker.

He also indicated that awareness campaigns focus on organising activities in labour villages to ensure access to a large segment of the target group, with keenness to provide the lectures in five languages, including Arabic, English, Urdu, Pashto and Bengali, to shed the light on the most important legal articles guaranteeing labourers rights in the UAE.


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This in addition to answering all questions and inquiries, which amounted to about 1000 questions and requests for legal advice, centered mainly on how to calculate end of service gratuity and leave balance, and the complaints submission mechanism.

Al Marzouqi pointed out the organisation of 24 lectures to explain the UAE labour law, the rights and duties of the worker and the mechanism to open a case as well as the prohibitions that must be avoided so as not to fall under legal liability and the procedures of safety and security in labour camps.

Dubai Gazette