Etihad Airways launches home check-in service

DG Staff

ABU DHABI 22 May 2021: Etihad Airways has announced a partnership with DUBZ, powered by dnata, to make it easier for passengers to check in their bags, pick their seat and collect their boarding pass and luggage tags from their home in Abu Dhabi. A COVID-19 PCR test can also be arranged through the airline’s medical partner, LifeDx.

To book the service, guests need to visit up to seven hours before their flight. Check in agents will arrive at the location booked at the chosen time, between 8 am and 8 pm. The agent will check travel documents, complete the check in process and collect your bags. Seat selection can also be made at the same time and extra baggage allowance can be purchased if required. Guests who want to board their flight early and receive their luggage first can add Priority Boarding and Priority Bag Tags for an additional fee.

Once at Abu Dhabi International Airport, all non-transit passengers that used the home check-in service can skip the queues bag-free, making the airport journey seamless. Luggage will need to be collected at the destination baggage belt.

John Wright, Vice President Global Airport, Network & Cargo Operations, Etihad Airways, said, “Etihad is continuously looking to enhance the travel experience and with this latest initiative, the airline is giving guests more convenient travel options.

“Especially during the Covid pandemic, the home check-in service also limits human interaction at the airport as guests are able to head straight to immigration and avoid long lines at the airport.”

Omar Abou Faraj, Chief Executive Officer, DUBZ powered by dnata, said, “We are thrilled to be partnering with Etihad to offer travellers our popular home check-in services in Abu Dhabi. Our innovative service will provide complete peace of mind and more mobility to Etihad customers, helping them enjoy a smooth and safe travel experience during and after the pandemic.”

Home PCR tests are also available when booking any home check-in packages. A certified nurse from LifeDx will conduct the test and results will be received by email and SMS between 24 to 48 hours.


High quality of life in UAE… comes at a cost

Availability of Pfizer-BionTech vaccine expanded

Covid Update: Total UAE cases cross 550,000

1,105 AD activities open to 100% foreign ownership

Abu Dhabi plans to protect Al Wathba Fossil Dunes