DUBAI 14 June 2019: Cooling services have been restored in Dubai MotorCity common areas after the intervention of Dubai Land Department (DLD), through its regulatory arm, the Real Estate Regulatory Agency (Rera).
It said Emicool, a district cooling service provider wholly owned subsidiary of Dubai Investments, and Union Properties, master developer of MotorCity, reached an agreement in regards to the disruption of air conditioning services at the public facilities of MotorCity.
A Union Properties (UP) spokesperson said: “We are pleased to announce that cooling services have been restored in the affected areas across MotorCity by the service provider. Following an extended conversation with the Real Estate Regulatory Agency, Union Properties has this morning (June 13) resolved the matter to everyone’s satisfaction and ensured that there will be no service disruption in the future.”
The community is managed by Edacom.
“Edacom has been working closely with Rera on the issue over the past few days and will continue to manage the community through delivering the highest standards of services. UP confirms that there has been no official communication from Rera terminating Edacom’s contract by next week as suggested in some media reports,” the UP spokesperson added.
A meeting was headed by Marwan bin Ghalita, Rera CEO with Dr Adib Moubadder, CEO of Emicool, Thani Saeed Essa Alfalasi, Chief Audit & Legal Officer at Emicool; and Ahmed Khouri, Managing Director, Union Properties. An agreement was reached between both parties to abide by their responbilities where Union Properties will guarantee payments to Emicool following a reschedule of the payments in partnership with Owners Association (Edacom) and Emicool to immediately restore air conditioning services to the public facilities, recreational buildings and gyms at the project.
Bin Ghalita said, “We at DLD, are keen to establish a safe and transparent real estate environment that guarantees the rights of all parties and contributes to enhancing the attractiveness of our real estate market.”
Union Properties spokesperson said: “We are delighted to continue the ongoing partnership with Rera and to progress upon the existing relationship to face any potential challenges in the future. We also appreciate Emicool’s cooperation in resolving this matter and we look forward to the resuming of air conditioning services immediately. This confirms our commitment in ensuring the comfort of residents at the project, and enjoy the services available across its facilities and we will work closely with the Edacom to assure its optimal performance.