Access 7 Dubai government entities with one user ID

By Divi S.

DUBAI 22 April 2019: Smart Dubai has successfully completed phase one of the UAEPass initiative – its nation-wide programme for digital identity – integrating seven leading government entities to date.

This allows citizens, residents, and visitors in the emirate to seamlessly access these entities’ services via smartphones, without the need to visit service centres, and with a single set of login details.

The seven government entities are:

  1. Dubai Department of Economic Development
  2. Dubai Electricity and Water Authority (Dewa)
  3. Dubai Police
  4. Dubai Courts
  5. Dubai Land Department
  6. Dubai Health Authority (DHA)
  7. Dubai Civil Defence

UAEPass is a national digital identity platform, launched in October 2018 in partnership with the Telecommunications Regulatory Authority (TRA) and in cooperation with the Abu Dhabi Smart Solutions and Services Authority, the Dubai Electronic Security Centre (DESC), and the Federal Authority for Identity and Citizenship.

In the Emirate of Dubai, Smart Dubai is in charge of integrating local government entities to the platform, which is being conducted in consecutive phases. With regards to the other emirates, as well as federal government entities, the TRA has identified the government departments it plans to integrate soon. The programme’s end goal is to have all local and federal government entities fully integrated with UAEPass.

How To Register

To register for UAEPass, users can download the application from iOS and Android app stores and sign up in three steps:

  1. Scan their Emirates ID
  2. Verifying their mobile number and email address, and
  3. Set their UAEPass pin

Existing DubaiID and SmartPass users can easily migrate their existing accounts through the app. To complete the verification process and obtain digital signatures, users can visit the nearest UAEPass kiosk, several of which have been set up all across the country.