Best and worst Dubai entities reveal on 18 January

By Eudore R. Chand

DUBAI 16 September 2019: The three best and worst local government entities in terms of customer happiness will be announced on 18 January, 2020, according to the results of the Happiness Index of Dubai Government.

Crown Prince of Dubai and Chairman of The Executive Council of Dubai, Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum has also directed authorities to announce the results of the Happiness Index of Dubai Government every year in January.

“We will announce the results of the Happiness Index every year to promote transparency, and monitor and improve the quality of services provided. All government entities should work to constantly raise the quality of their customer service. I expect a lot from the teams working to deliver services. Their work will contribute significantly to enhancing Dubai’s competitiveness. Our objective is to set a high quality benchmark for government services. The results of the Happiness Index will be announced in January every year,” Sheikh Hamdan said.

“The Happiness Index of the Dubai Government is a comprehensive measure of the service quality of government entities in Dubai. I will personally follow up on efforts to improve quality, ease of access and speed of services,” he added.