DUBAI, 29 December 2020: The Dubai Land Department (DLD) has launched a new initiative ‘Initial Inquiry’.
It aims to achieve several goals, foremost of which is the easing of procedures required for sending inquiry letters about a debtors’ money between Dubai Courts and the DLD. The development came after the DLD’s specialists had studied the status of the letters, the steps necessary to implement them, and the time for their completion.
Based on this, it was found that the number of negative inquiries was twice as much as the positive ones, and the time taken to complete a single inquiry averaged from 5 to 15 minutes. Additionally, the steps related to the inquiry procedures about a debtor’s real estate takes a long time.
Sultan Butti bin Mejren, Director-General of DLD, said, “This initiative represents our utmost keenness to respond to stakeholders’ suggestions and to initiate effective communication with them to meet their needs efficiently and quickly.
“The time required for initial inquiries now ranges from 15 minutes to no more than several days. This has been achieved to consolidate the confidence of customers and establish a principle of transparency in all their transactions.”
Taresh Eid Mohammad Al Mansouri, Director-General of Dubai Courts, stated that the mechanism actively facilitates and speeds up procedures for implementing judgments, increasing their efficiency and reducing their implementation time, through the execution of joint initiatives between government entities that lead to an increase in customer happiness.
The initiative was implemented by the Legal Affairs Department and the Real Estate Development Guarantee Account Department, in cooperation with the Implementation Department, Real Estate Trust Account Development Department, Case Execution Management, and the Lawyers, Experts and Translators Affairs Division at Dubai Courts.