DUBAI 1 October 2020: Emirates airline has announced self check-in and bag drop kiosks for a more seamless airport experience at Terminal 3, Dubai International Airport.
According to Emirates, the service is now available to customers travelling to all destinations except to the US, Canada, China, India and Hong Kong due to additional requirements from these destinations.
The 16 new self-service bag drop machines and 8 self-service kiosks complement the desks manned by Emirates check-in agents to reduce waiting time for customers during peak periods and improve the customer experience in Dubai. More self-services facilities are planned to be added in the coming months.
The kiosks allow customers to check-in, receive their boarding pass, choose seats on board, and drop off their bags. While Emirates staff will be on hand for any assistance required, the facilities are fully self- service, allowing customers to breeze through the airport and proceed directly to immigration. The facilities are cleaned and disinfected regularly and hand sanitisers are also available for customers to use.
The self check-in kiosks will be continually upgraded to offer new features in the future including going touchless, and allowing customers to make re-bookings on their own.
Airline’s global network boosted to 94 cities in October
Emirates has announced it will restart services to Entebbe, Uganda (1 October) and Muscat, Oman (2 October), bringing the total number of cities served by the airline to 94. Emirates is gradually resuming operations and rebuilding its network to provide more opportunities for travel, sparing no effort to ensure the highest standards of health and safety for its customers and employees at every travel touchpoint.
Emirates will operate to Entebbe with three weekly flights on Thursdays, Fridays and Sundays. The addition of Entebbe expands Emirates’ African network to 20 destinations, enabling customers to safely and easily connect to destinations across Europe, the Far East, the Americas, the Middle East and West Asia with one convenient stop in Dubai. Emirates flight EK 729 will depart Dubai at 1030hrs, arriving in Entebbe at 1500hrs. The return flight, EK 730, will depart Entebbe at 1700hrs, arriving in Dubai at 2325hrs.
Flights from Dubai to Muscat will operate twice a week on Sundays and Fridays. Emirates flight EK 866 will depart Dubai at 0215hrs, arriving in Muscat at 0330hrs. The return flight, EK 867, will depart Muscat at 0440hrs, arriving in Dubai at 0555hrs.
Services to both cities will be operated by the Boeing 777- 300ER. Tickets can be booked on emirates.com, the Emirates App, Emirates sales offices, via travel agents as well as online travel agents.