DUBAI 26 April 2020: Dubai Land Department (DLD), in cooperation with Smart Dubai and the Department of Finance (DOF), launched remote payment services to facilitate the process of real estate registration through the Dubai Pay portal.
This step is part of the precautionary measures taken by DLD to reduce the spread of Covid-19 and maintain the health and safety of its customers.
The initiative also aims to expand the process of payment methods through Dubai REST and DLD’s website, allowing for easy collection of service fees. It is also expected to help facilitate payment services for DLD’s customers.
The remote payment services through the Dubai Pay portal constitute sales of all kinds, including buying and selling, mortgaging, grants, and usufruct. It can be used by real estate owners, including buyers and sellers, in addition to all DLD’s customers.
The mechanism
The mechanism of registering transactions by registered trustees remotely and paying through Dubai Pay begins by initiating the payment process via sending the required documents to trustees to verify the availability of requirements, calculating the value of fees, and verifying the documents and customer information, which is followed by the registration of the transaction.
The required documents are then uploaded and the trustee account data is sent to deposit the registration fees. After that, the trustee receives the deposit receipt and deposits DLD’s fees into DLD’s bank account if the payment is not made through Dubai Pay.
Upon verifying the deposit and making sure that the amount is available in the trustee’s electronic wallet and the procedure for verification is sent, the transaction is received and the data is verified. Upon approval, DLD’s fees are paid through Dubai Pay, and the notice of payment will be sent through the Dubai Pay portal to issue bonds and title-deed, which will then be sent by email to the buyer to complete the procedure.
The new options allow parties to pay their due fees for all DLD’s procedures via the payment link on the mobile phone as the payments can be settled either by using the Dubai Now application on smartphones or through the Dubai Pay portal on the browser. Payment can also be made via two channels for transaction fees on Dubai REST, including ‘To Whom It May Concern’ letters, site maps, and valuation requests, with the option to pay via Noqoodi wallet, which also applies to DLD’s website services. There will be no additional fees charged for paying using credit cards nor any other fees for customers when using one of the payment channels.
DLD affirms that it will apply payment mechanisms to other services in the near future to include off-plan sales, where the owner receives a link to pay DLD’s fees without the need to return to the developer, in addition to bank mortgage fees, where the owner pays through a link that connects him via an SMS on his mobile phone.
