What’s open in Dubai and what’s not + RTA timings

By Eudore R. Chand

DUBAI 25 April 2020: Dubai has announced a partial reduction in the restrictions on movement in the emirate starting from Friday 24 April.

This decision by Dubai’s Supreme Committee of Crisis and Disaster Management headed by H.H. Sheikh Mansour bin Mohammed bin Rashid Al Maktoum,  is in line with the decisions of the Ministry of Health and Prevention and the National Emergency Crisis and Disaster Management Authority (NCEMA),

The move, which coincides with the start of Ramadan, allows increased freedom of movement, while ensuring the continuation of strict precautionary and preventive measures. The committee has also outlined a new set of guidelines on movement and a list of exempted commercial activities and vital sectors.

The decision to reduce restrictions on movement in Dubai follows a careful assessment of the current situation and analysis of reports from various authorities working to combat the pandemic, the committee said. Underlining the emirate’s success in countering the spread of the virus, it said that stringent measures undertaken over the last three weeks have significantly helped to mitigate the crisis.

The committee thanked members of the community for their full commitment to the preventive and precautionary measures. It added that the community’s compliance with restrictions on movement reflects its strong spirit of shared responsibility.

No public or private gatherings

It further stressed that despite the partial easing of restrictions on movement, the public is not allowed to hold public or private gatherings. Those who breach the guidelines will face legal action. The need to ensure the safety and wellbeing of the community cannot be underestimated, the committee stressed.

What is allowed… and what is not

Public transport (bus & metro), restaurants and cafes (except for buffet and shisha), retail sector (malls, high-street outlets and souqs), wholesale sector and maintenance shops will be allowed to operate under certain conditions.

Family entertainment facilities, cinemas, changing rooms and prayer rooms will not be allowed to operate.

Hotels will be allowed to operate without opening pools, gyms, sauna and massage parlours.

A maximum of 30% of the workforce of all organisations will be allowed to work from their offices while the rest will be required to work from home.

Reduced Restrictions on movement of public: As part of the first phase of easing of restrictions, the stringent curbs on public movement will now be limited to the period between 10 pm and 6 am. During this period, the public will be allowed to leave their homes only for medical emergencies.

Individuals will be able to leave their homes between 6 am and 10 pm without a permit. The public will be required to strictly follow precautionary measures which include maintaining physical distance from others as per guidelines and wearing a face mask. Those who do not wear a mask will be subject to a fine of Dh1,000.

Exercising outside the home: Members of the public are allowed to exercise outside their homes provided they do not leave their area of residence. They can undertake activities such as walking, running or cycling for 1-2 hours each time. Only a maximum of three persons can exercise at the same time. Individuals must follow preventive measures including ensuring two-metre distance from other individuals and wearing face masks.

Family Visits: Considering the advent of Ramadan and the social customs and traditions surrounding the Holy Month, members of the public are permitted to visit first and second degree relatives. Gatherings should be restricted to not more than five people. However, visiting high-risk individuals (individuals above 60 years and those with underlying medical conditions) should be avoided. It is prohibited to hold gatherings in public or private places.

Ramadan tents and Majlises are not allowed within homes and in public places.

Shopping malls and commercial outlets – Shopping malls, markets and commercial outlets will be open daily to the public from 12 noon to 10 pm. Furthermore, restaurants and shops are allowed to operate at a maximum of 30 percent capacity at the shopping malls.

– Malls and retail outlets are not allowed to hold entertainment events to avoid congestion and crowding.

– There will be no valet parking at malls and restaurants. The first hour of parking in shopping malls will be free.

– Only 25% of the parking spaces will be open in order to reduce overcrowding in malls. The public should visit a mall only when absolutely necessary.

– Sterilisation operations will continue inside malls. Visitors will be subject to temperature checks at entrances and will be required to wear masks as a condition for entering a mall. Malls are also required to make sterilisers widely available to ensure the highest level of protection for visitors and workers.

– All shopping malls will have a medical isolation room for emergency purposes in case someone in the mall is suspected to be infected with the virus.

– Individuals above the age of 60 and children between three and 12 years of age will not be allowed to enter malls.

– As part of a new mandatory policy, purchases can be returned or exchanged at all stores and outlets only of there is a defect.

– Malls and outlets are encouraged to use smart and electronic payment methods and avoid the use of cash.

Restaurants and Cafes – Restaurants and cafés are allowed to operate normally but are not permitted to serve shisha and buffet. Dine-in customers are allowed but should occupy only a maximum of 30% of the outlet’s capacity.

– A two-metre physical distance should be strictly maintained between individuals. All diners and staff should wear masks.

– Only single-use cutlery can be used at restaurants and cafes.

– Restaurants are allowed to provide food delivery services between 10.00 pm and 6.00 am.

– Services offered at salons for males and females will be restricted to hair and nail services. Customers can be received only by prior appointment and all preventive and health measures should be strictly observed.

Public Transport – Public transport services, including Dubai metro services, will be resumed from Sunday 26 April. The normal tariff system will be reintroduced. Precautionary measures will continue to be followed and there will be specific guidelines for passengers.

– Red and green line metro services will operate between 7.00 am and 11.00 pm.

– Preventive measures should be strictly followed by all passengers and staff in metros, taxis and buses and at public transport stations including maintaining physical distance and wearing face masks.

– Only two passengers are allowed in one taxi.

– Water transport, tram, limousine, and car sharing services will continue to be suspended.

Administrative offices for companies and institutions – Employees are allowed to work in offices only if it is absolutely necessary. Their numbers should not exceed 30% of the total workforce. The rest of the workforce can continue working remotely from home. Companies should constantly monitor the number of employees and visitors entering and leaving the workplace every day.

– Meetings should be held at the office only if it is absolutely necessary. Attendees should not exceed five people and each person should maintain a two-metre physical distance from others.

– Daily sterilisation of the workplace is mandatory and employees and visitors should be provided with sanitisers at all times. Everyone is required to wear face masks when at the workplace.

General guidelines – Individuals are prohibited from distributing food except through mass distribution initiatives organised under the supervision of licensed charity organisations and relevant authorities.

– Individuals are advised not to share food with family members living in different homes. If food needs to be shared with relatives or friends living in the same area, it should be transported in sealed containers.

– Reopening of mosques has been postponed since close proximity between worshippers can pose risks of infection. Group prayers are not authorised to be held in public places and mosques. Group prayers and Taraweeh prayers are permitted at home but the worshippers must be from the same family, residing in the house.

– Individuals who step out of their homes for any purpose must wear a face mask and avoid touching any surfaces or their face. They must also use hand sanitisers and wash their hands with soap and water for at least 20 seconds.

– Seniors and people with chronic diseases or any illness are not allowed to leave the house and must avoid going to public places to ensure their safety.

– Domestic workers are prohibited from meeting anyone outside the home or receiving food from unknown sources. They should be provided with protective gear if they need to interact with people outside the house. They must also be guided on precautionary measures to be followed when receiving deliveries of parcels or goods (including disinfecting the packaging and using gloves).

Sectors exempted from restrictions

Sectors exempted from restrictions on movement between 10.00 pm and 6.00 am – Shopping malls – Retail shops – Open Souqs – Pharmacies – Financial services – Restaurants and cafes (Shisha and buffets will not be served) – Food services – Delivery services – Social welfare services – Maintenance and repair services – Laundry services – Nail and hair salons (Only through pre-booked appointments) – Healthcare services (Hospitals and clinics) – Food Supply outlets – Industrial supply chain for services and basic commodities – Manufacturers of medicines and providers of healthcare and medical supplies – Industrial sectors – Water and electricity sector, petrol and gas stations and district cooling services – Telecommunications – Media – Airports, airlines, ports, shipping – Customs duty and border crossings – Public and private security services – Municipality services and public and private service providers involved in garbage collection, sewage management and general cleaning and sanitation – Public Transport (taxis, buses and metro) – Construction sector – Hotels – Offices

RTA to resume Dubai Metro, public bus services starting Sunday

Dubai’s Roads and Transport Authority (RTA), announced that Dubai’s metro, public buses and taxi services will be restored following a decision by Dubai’s Supreme Committee of Crisis and Disaster Management to partially reduce controls on movement in the emirate.

RTA said it will resume the Dubai Metro and public buses services at their normal fares starting Sunday 26 April, 2020. Riders will have to observe preventive and proactive health measures, including maintaining physical distance from others and wearing face masks on metro, buses and within the premises. The ongoing protective health measures for taxi rides will continue to be in place, such as limiting the number of riders to two at the back seat and maintaining isolators between the driver and passengers. Buses and taxis will operate according on normal fares, RTA said.

According to the announcement, Dubai Metro service hours will be from 7.00 am to 11.00 pm from Saturday to Thursday, and from 10.00 am to 11.00 pm on Friday.

As for public buses, they will be operating on normal timetables during the day from 6.00 am to 10.00 pm. A total of 13 bus routes (8, 10, 12, A13, 17, 24, C01, C07, F18, F21, F34, F43 and X23) will be offering services at a frequency of 30 minutes after that between 10.00 pm to 6.00 am. These routes will serve 19 public and private hospitals namely: Rashid Hospital in Oud Metha, Iranian Hospital in Al Wasl, Zulekha Hospital in Al Qusais; Dubai Hospital on Al Khaleej Road, Deira; Baraha Hospital in Al Baraha, Deira; Latifa Hospital in Al Jadaf NMC Hospital in Al Qusais; American Hospital in Oud Metha; and the Saudi German Hospital in Al Barsha.

Additionally, the routes will serve several hospitals in Healthcare City, including Emirates Specialty Hospital, Dubai Dental Hospital, BR Medical Suites, Sapphire Day Surgery Centre, American Heart Center, Dr Riadh Hospital, Emirates Integra Medical & Surgery Centre, Mediclinic City Hospital and Dr Sulaiman Al Habib Hospital.

Starting Sunday 26 April, public parking will be a paid service from 8.00 am to 6.00 pm, and from 8.00 pm until 12.00 midnight.

RTA has taken all precautionary measures to ensure the safety of drivers and passengers. Buses and taxis are also sanitised daily, RTA said. The gradual resumption of these transit services is necessarily linked with public compliance with preventive measures in place. However any violations will not be tolerated.

RTA extended its wishes for good health and safety to commuters during this period.

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