Rera says reduced service fee instalments coming

By Eudore R. Chand

DUBAI 15 April 2020: Dubai Land Department (DLD), through its Real Estate Regulatory Agency (Rera), announced the launch of a new CSR initiative called ‘Together,’ in cooperation with a number of jointly owned property (JOP) management companies in Dubai.

The new initiative aims to provide support for tenants and landlords within the framework of national initiatives, in light of the current conditions resulting from the global outbreak of Covid-19.

The parties supporting the initiative announced steps and procedures, including:

  • Cancellation of fines for 2019 and 2020
  • Provision of flexible instalment service for service fees
  • Reduction of service costs, and
  • Provision of a flexible payment option for air conditioning services

Rera, however, did not clarify which communities in Dubai are being offered above relief measures or if they are proposed in future.

Dubai Land Department yesterday told Dubai Gazette that currently invoiced service fees will have to be paid in full and on time. It has sent out multiple service fee invoices for the same property through its Mollak system – see below.

Multiple Mollak payments have to be made: DLD

Rera said it and its partners will also provide necessary life supplies free of charge to those in need and affected in many projects and freehold areas across the emirate. The list of materials to be donated includes:

  • Food
  • Medicine
  • Sterilisation materials
  • Gloves
  • Paper napkins, and
  • Face masks

Companies are also showing their willingness to provide emergency maintenance and sterilisation services within residential units and complexes.

Marwan bin Ghalita, CEO of Rera, said: “In these exceptional global circumstances, everyone is expected to show solidarity and cooperation to meet the call of our wise leadership to combat the global epidemic and join the initiatives adopted by our institutions to mitigate the effects of Covid-19… We take pride in our ability to attract a large number of supporters of this initiative to relieve the owners of freehold areas, provide the necessary needs and distribute them, and conduct the necessary maintenance by companies that volunteered with us.”



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