Poor service and refunds top consumer complaints

DUBAI 11 January 2021: The Commercial Compliance & Consumer Protection (CCCP) sector in Dubai Economy received 59,130 consumer complaints in 2020, a 51% increase compared to the 39,113 complaints received in 2019. The increase follows […]

1,201 eCommerce complaints resolved in Q3

DUBAI 15 November 2019: The Commercial Compliance and Consumer Protection (CCCP), sector at the Dubai Economy resolved 1,201 consumer complaints related to electronic transactions during the July-September period of 2019. Non-compliance with the purchase agreement […]