Dubai Municipality gets new Director General

By Rajive Singh

Mohammed  appoints Dawood Al Hajri

DUBAI 16 March 2018: In his capacity as Ruler of Dubai, His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE, has issued Decree No. 10 of 2018, appointing Dawood Al Hajri as the Director-General of Dubai Municipality (DM).

The decree is valid from the date of issuance and shall be published in the Official Gazette.

Sheikh Mohammed expressed his sincere gratitude and appreciation to Hussain Nasser Lootah for his distinguished service, which has contributed to raising Dubai’s position as a global hub and one of the world’s fastest growing cities. He described Lootah as a dedicated leader and true patriot, and wished him the best in his future endeavours.

“My thanks and appreciation to Brother Hussain Lootah for his long service in Dubai Municipality. And his devotion over decades in the development of the City of Dubai. My wishes for you O Abu Nasser with a happy life.. We will not dispense with your experiences in other areas,” Sheikh Mohammed said in a tweet.

Dawood Al Hajri

Al Hajri CV

Dawood Al Hajiri, who holds a bachelor’s degree in urban planning and construction technology from the Eastern University, USA in 1993, started his career in Dubai Municipality in the same year as a Town Planning engineer in the Planning Department. He then held several positions in the same field, including the Head of the Planning Section, and Director of Planning Department and went on to become the Assistant Director General of the Municipality for Engineering and Planning Sector in September 2016.

He was also a graduate of the Mohammed Bin Rashid Al Maktoum Leadership Development Program and was awarded the Creative Leader Award of the Dubai Government Excellence Program. He is also the President of the Society of Engineers, United Arab Emirates (SOE UAE).

Al Hajiri has represented Dubai Municipality in a large number of conferences and seminars and has extensive experience in planning, investment and urban development. He has also been member of many committees inside and outside the Municipality, the most important of which are the Board of Directors of the Society of Engineers, the Higher Committee of the Urban Plan of Dubai 2020 as well as the American Association of Urban Planners. He is also a member of the Board of Directors of Al Nasr Sports Club, as well as the Committee for the allocation of industrial and investment lands in the Municipality, besides his membership in the Committee of Educational Schools.

Dubai Municipality to implement new system for customers

Dubai Municipality will start implementing from next week a new system that allows the customer to use the Emirates ID card to obtain the token for transactions at its offices.

Initially, the system will be implemented at the Municipality’s Al Kifaf and Hatta centres and will include the rest of the centres during the coming period. These tokens can be used for all services provided by the centres, including the services for the partners and private entities.

The move is in line with the Municipality’s belief in the need to develop all practices in the field of customer service and is part of its ongoing efforts to raise the level of services in its branch centres according to the highest standards.

“Upon showing the Emirates ID card on the token vending machine, the customer will receive a text message on the mobile phone showing the token number as per the customer waiting list,” said Noura Al Sawalhi, Head of Al Kifaf Centre.

She explained that the system will allow the employee to know all the details related to the customer such as name, age, nationality and other information, which at the same time supports the security system in the centre by identifying the identities of customers more accurately.

“The implementation of the system will be a support to the Municipality centres for the “7-Star system” launched by the Vice President, Prime Minister and Ruler of Dubai, His Highness Sheikh Mohammed bin Rashid Al Maktoum to classify the level of service organizations in the government sector,” said Al Sawalhi.