Pharmacies fined for price tampering, RTA closures

By Eudore R. Chand

UAE 1 April 2020: The Commercial Compliance and Consumer Protection (CCCP), sector at Dubai Economy has imposed fines on three pharmacies – in Jumeirah, Al Khawaneej and Mirdif – for tampering with the prices of face masks and sanitisers.

Two of the pharmacies were found to have exaggerated the price of face masks while the third had sold sanitisers at a higher price and without proper invoicing, according to CCCP.

The authorities acted against the three pharmacies following consumer complaints and due follow-up and investigations, which proved the allegations correct. “A repeat offense would attract double the fines and may lead to closing down the outlet,” they warned.

Dubai Economy has appealed to businesses in the emirate to refrain from taking advantage of the present situation to inflate prices of face masks, sanitisers, and disinfectants, and also urged pharmacies and medical equipment suppliers to demonstrate their social responsibility by reducing the prices of such essentials, said Wam.

Consumers can report any price manipulation or negative practice to Dubai Economy through the call centre number 600 54 5555, the ‘Dubai Consumer’ app, or on the Consumer Rights website.

RTA closes, adjusts business hours of customer centres

The Dubai’s Roads and Transport Authority (RTA), has announced the closure of some of its customers happiness centres and amending the business hours of others from Wednesday 1 to 9 April.

Customers happiness centres working hours at Al Barsha and Deira, will be adjusted to start from 08:00 to 17:00. RTA-Dubai Municipality shared centres at Al Awir, Al Manara, Al Kafaf and Al Tawar will be closed during this period.

Twelve other centres run by service providers will be closed namely: Al Shirawi, Cars Al Mamzar, SpeedFit, Discovery Gardens, Arabian City, Al Tawar, Wasl Al Jaddaf, Al Arabi, Nadd Al Hamar, Al Mumayaz Al Barsha and Al Mizhar, and Shamil Al Muhaisnah.

During the period, the timing of 15 service provider centres will be modified to start from 08:00 to 16:00, namely: AutoPro at Satwa and Al Mankhool, and Tasjeel at Al Qusais, Al Barsha, Al Warsan, Motor City, Jebel Ali and Hatta in addition to Shamil at Al Hudaiba, Al Qusais and Nadd Al Hamar as well as Tamam Al Ghandi and Cars Deira.

RTA has called on clients to use smart and e-services to process their transactions smoothly. It also urged visitors of customer happiness centres and service provider centres to cooperate with the staffs of those centres and keep a safe distance (physical distancing).

Traffic fines cancelled for medical personnel in Ajman

Under the directives of H.H. Sheikh Ammar bin Humaid Al Nuaimi, Crown Prince of Ajman and Chairman of Ajman Executive Council, the General Command of Ajman Police has decided to cancel all traffic violations recorded on medical cadres “doctors and nursing staff” committed in the Emirate of Ajman.

The gesture comes as an appreciation of Sheikh Ammar for the efforts of the country’s “front-line defenders” in the health sector, who are doing their utmost to provide a safe and healthy environment to protect the UAE society.

Sheikh Ammar emphasised that “sacrifices make heroes” calling for solidarity and cooperation between community members to provide support to healthcare workers amid the COVID-19 pandemic, and stand by them and apply precautionary and protective directions to support them.

Brigadier Sheikh Sultan bin Abdullah Al Nuaimi, Commander-in-Chief of Ajman Police, expressed his appreciation for the Ajman CP’s initiative saying that the move honours and encourages medical staff to bear this great responsibility.

TRA list of purchasing apps increased to 51

The Telecommunications Regulatory Authority (TRA), announced on Tuesday that the list of applications of online stores in the country has reached 51.

The updated list is the second published by the TRA in a week and reflects the increasing appeal for the online services.

The online stores on the list include large shopping centres and cooperatives, as well as grocery stores, meat and vegetable shops, and other services, the TRA said.

The list comes in an unprecedented time following the outbreak of the Covid-19 pandemic during which the UAE government has urged its people to stay at home and only leave for running essential tasks.

A total of 66 percent of participants, in a survey carried out by the Department of Economic Development in Dubai last year, expressed confidence in online shopping while 70 percent trusted online payments.

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